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Questions and    Challenges

Navigating difficult conversations

Challenges, disagreement and difficult questions can be stressful. But if we can handle them well they become an opportunity to connect and build a relationship. We will help you with a range of techniques to forge a positive outcome when things get tough.



  • Create a safe conversation

  • Avoid further conflict and misunderstanding

  • Build a collaborative relationship 

  • Get to the heart of the issue


  • Managing yourself

  • Building a connection

  • Questions for a challenging conversation 

  • ‘Real-life’ practise and coaching 

Typical duration:

1 day



Face-to-face or remote


Ask us about:

Follow-up practise

Related Courses


Stakeholder Engagement

Partnerships and collaborations are at the core of the healthcare world. We'll help your teams establish credibility, build trust, gather insights and create a mutually-valued long-term relationship with stakeholders. These lively sessions are proven to make a tangible difference, quickly.

facilitation skills

Facilitation Skills

Get the best out of your group sessions – we'll coach you to create a warm, safe environment where everyone participates to drive the learning and insights that you need. Invaluable for ad boards, symposiums, journal discussions and even the everyday internal meeting.


STEM Benchmarking

If you have STEM data for your MSL teams, we can help you quickly address development areas with bespoke, focused training. Our scientific skills sessions allow teams to confidently practice and embed techniques in a safe, supportive environment. 

Contact health qustions

We're always happy to talk about how we could help.

Get in touch

Pop us an email and we’ll contact you at your convenience

7 Bell Yard



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