Questions and    Challenges

Navigating difficult conversations

Challenges, disagreement and difficult questions can be stressful. But if we can handle them well they become an opportunity to connect and build a relationship. We will help you with a range of techniques to forge a positive outcome when things get tough.

Objectives: 

​

• Create a safe conversation

• Avoid further conflict and misunderstanding

• Build a collaborative relationship 

• Get to the heart of the issue

Content: 

​

• Managing yourself

• Building a connection

• Questions for a challenging conversation 

• ‘Real-life’ practise and coaching 

Typical duration:

1 day

Delivery:

Face-to-face or remote

Ask us about:

Follow-up practise

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