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Customer Engagement

Building successful relationships

Whether internal or external, partnerships and collaborations are at the heart of the business world. We'll help you establish credibility, build trust and create a mutually-valued long-term relationship with stakeholders. We use story and movie examples to show you tools that will improve every key interaction. Personal coaching and feedback ensures you and your team will be confident to use your new skills immediately.

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Typical duration:

1.5 days

Delivery:

Group session

Remote or face-to-face 

Ask us about:

Pre-course film club and post-course embedment

Content: 

  • Story and your meetings

  • Character and your relationships

  • Asking great questions

  • Advanced listening skills

Who it's for: 

Account managers, sales teams and those with key relationships

Objectives: 

  • Build trust and rapport quickly and authentically 

  • Create a mutually valued partnership

  • Ensure every meeting achieves a goal

  • Understand why you are actually Meryl Streep!

Related Courses

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Presentation

Skills

Don’t make your audience play a part in your story, be allies in theirs. We have screenwriters and novelists that will show you how to create a compelling journey with your information.

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Business

Storytelling

Don’t make your audience play a part in your story, be allies in theirs. We have screenwriters and novelists that will show you how to create a compelling journey with your information.

questions and challenge

Objection

Handling

Unexpected questions, objections and difficult conversations are a part of many interactions. We'll help you develop a set of skills for when things get tough. You might even start looking forward to the tricky bits! 

contact customer engagement

We're always happy to talk about how we could help.

Get in touch

Pop us an email and we’ll contact you at your convenience 

hello@kindredskills.com

7 Bell Yard

London

WC2A 2JR

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